Alarm Permits

The physical location and other contact information for the Plano Police Department's Alarm Unit is as follows:

Plano Police Department
909 14th Street
Plano, TX  75074
Hours: 8:00 a.m. to 6:00 p.m.
T: (972) 941-2426
F: (972) 941-2567

Alarm Unit Purpose

The Plano Police and Fire Departments combined respond to approximately 12,000 false alarms every year. Many valuable resources are tied up responding to these calls when real emergencies are occurring.

False alarms often cause unnecessary safety risks to emergency responders as well as citizens during a response. With the alarm companies, the user of the alarm system, and the Department's Alarm Unit working together, we can significantly reduce the number of false alarms.