Neighborhood Services

The Neighborhood Services Department develops strategies and tools for strengthening Plano’s neighborhoods and addressing issues related to the maturing of our community. Through the work of three divisions, BEST Neighborhoods, Housing and Community Services, and Property Standards, our department works cooperatively to connect community needs with community resources in order to foster the most desirable neighborhoods in the nation. 

Each of our programs are based in one of the four service pillars utilized to achieve our mission. 

The Four Pillars of Neighborhood Services.
  1. Get to Know Your Ordinance: Tree Limbs

    Trees are a big part of what makes Plano a beautiful city, but they require some basic upkeep so they do not become a public nuisance. Read on...
  2. Turn Your Neighborhood Into a BEST Neighborhood

    We have great neighborhoods in Plano that make our city an ideal place to live, work, and play. Read on...
  3. Receive a $5,000 Rebate On Your Home Improvements

    The Great Update Rebate program is designed to provide assistance with the cost of repairs and renovations to homeowners with maturing properties in Plano. Read on...
  4. Give Back in Your Neighborhood Through Volunteering!

    Looking to volunteer in your community? The Neighborhood Services Department has a couple of ways to help you get involved. Read on...
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City of Plano Logo with Dept Name
                                        Neighborhood Services Department
                        Connecting Community Needs with Community Resources
                   BEST Neighborhoods * Community Services * Property Standards
7501 Independence Parkway, Building A, Plano, TX 75025
                                    Tel: (972) 208-8150 Fax: (972) 208-8158