Professional Standards Unit

Responsibilities & Services
The Professional Standards Unit (PSU) consists of one Sergeant, four Investigators, one Background Assistant Coordinator, one Records Assistant, and one Senior Administrative Assistant. The unit is responsible for the administration of the internal affairs investigative process and screening applicants for employment positions within the department. Additionally, the unit monitors the process by which uses of force and pursuits are reviewed, monitors traffic stop data gathered pursuant to statutes banning racial profiling, and other assignments as directed by the Office of the Chief of Police.

The purpose of PSU is to conduct thorough and objective administrative investigations, to select quality applicants for employment with the Department, protect the public from employee misconduct, protect employees from false allegations of misconduct, and to identify faulty policies and procedures that might otherwise go undetected.

Results
In 2015, the unit processed:

• 23 administrative inquiries (AI)
• 35 pursuit reviews (PR)
• 62 instances of summary discipline (SD) levied by supervisors
• 222 use of force reviews (FR)
• 116 internal affairs complaints (IA)
• 180 risk management reports involving fleet crashes (MVC), lost/damaged property (LDP), and personal injuries (PI)
• 160 citizen issues (CI)

The table below depicts trends in administrative issues for a five-year period.

Administrative Issues Five Year Trend & Percent Change
 Incident Type
Total 2015  Total 2014  Total 2013
Total 2012
Total 2011
Percentage Change
Compared to 2014

Administrative Inquiry 23  11  21
14 15 +109%
Internal Affairs Complaint 116  109  152  144 162 +6%
Citizen Issue Tracking 160  260  241
262 244 -38%
Other City Employee 2 2 -100%
Summary Discipline 62  62  50  61 42 0%
Use of Force 222  178  207  182 153 +25%
Vehicle Pursuit 35  14  13  19 18 +150%
Vehicle Accident 49  61  57  73 60 -20%
Lost/Damaged Property 39  54  45
44 41 -28%
Personal Injury Tracking 92  92  92
97 120 0%
Total 798  843  880  898 837 -5%

To ensure clear and open communications between the public and the Plano Police Department, PSU provides a web-based format for members of the community to voice compliments and complaints regarding police services and personnel. Additional information regarding employment opportunities, requirements to become a Police Officer, and information on the Civil Service Test is also available on this site.