Professional Standards Unit

Responsibilities & Services

The Professional Standards Unit (PSU) consists of one Sergeant, four Investigators, one Background Assistant Coordinator, one Records Assistant, and one Senior Administrative Assistant. The unit is responsible for the administration of the internal affairs investigative process and screening applicants for employment positions within the department. Additionally, the unit monitors the process by which uses of force and pursuits are reviewed, monitors traffic stop data gathered pursuant to statutes banning racial profiling, and other assignments as directed by the Office of the Chief of Police.

The purpose of PSU is to conduct thorough and objective administrative investigations, to select quality applicants for employment with the Department, protect the public from employee misconduct, protect employees from false allegations of misconduct, and to identify faulty policies and procedures that might otherwise go undetected.

Results

In 2017, the unit processed:

  • 14 administrative inquiries (AI)
  • 25 pursuit reviews (PR)
  • 62 instances of summary discipline (SD) levied by supervisors
  • 215 use of force reviews (FR)
  • 108 internal affairs complaints (IA)
  • 213 risk management reports involving fleet crashes (MVC), lost/damaged property (LDP), and personal injuries (PI)
  • 161 citizen issues (CI)

The table below depicts trends in administrative issues for a five-year period.

Administrative Issues Five Year Trend and Percent Change
Incident Type
Total 2017
Total 2016
Total 2015
Total 2014 
Total 2013
Percentage Change
 Compared to 2016

Administrative Inquiry
1414
23
11
21
0%
Internal Affairs Complaint
108124
116
109
152
-13%
Citizen Issue Tracking
161118
160
260
241
+36%
Other City Employee
02
0
2
2
-100%
Summary Discipline
6254
62
62
50
+15%
Use of Force
215165
222
178
207
+30%
Vehicle Pursuit
2520
35
14
13
+25%
Vehicle Accident
5451
49
61
57
+6%
Lost/Damaged Property
6956
39
54
45
+23%
Personal Injury Tracking
9061
92
92
92
+48%
Total
798665
798
843 
880 
+17%

To ensure clear and open communications between the public and the Plano Police Department, PSU provides a web-based format for members of the community to voice compliments and complaints regarding police services and personnel. Additional information regarding employment opportunities, requirements to become a Police Officer, and information on the Civil Service Test is also available on this site.