Professional Standards Unit

Responsibilities & Services

The Professional Standards Unit (PSU) consists of one Sergeant, four Investigators, one Background Assistant Coordinator, one Records Assistant, and one Senior Administrative Assistant. The unit is responsible for the administration of the internal affairs investigative process and screening applicants for employment positions within the department. Additionally, the unit monitors the process by which uses of force and pursuits are reviewed, monitors traffic stop data gathered pursuant to statutes banning racial profiling, and other assignments as directed by the Office of the Chief of Police.

The purpose of PSU is to conduct thorough and objective administrative investigations, to select quality applicants for employment with the Department, protect the public from employee misconduct, protect employees from false allegations of misconduct, and to identify faulty policies and procedures that might otherwise go undetected.

Results

In 2016, the unit processed:

  • 14 administrative inquiries (AI)
  • 20 pursuit reviews (PR)
  • 54 instances of summary discipline (SD) levied by supervisors
  • 166 use of force reviews (FR)
  • 124 internal affairs complaints (IA)
  • 168 risk management reports involving fleet crashes (MVC), lost/damaged property (LDP), and personal injuries (PI)
  • 118 citizen issues (CI)

The table below depicts trends in administrative issues for a five-year period.

Administrative Issues Five Year Trend and Percent Change
Incident Type
Total 2016
Total 2015
Total 2014
Total 2013

Total 2012

Percentage Change
 Compared to 2015

Administrative Inquiry
14
23
11
21
14
-39%
Internal Affairs Complaint
124
116
109
152
144
+7%
Citizen Issue Tracking
118
160
260
241
262
-26%
Other City Employee
2
0
2
2
2
+200%
Summary Discipline
54
62
62
50
61
-13%
Use of Force
165
222
178
207
182
-26%
Vehicle Pursuit
20
35
14
13
19
-43%
Vehicle Accident
51
49
61
57
73
+4%
Lost/Damaged Property
56
39
54
45
44
+44%
Personal Injury Tracking
61
92
92
92
97
-34%
Total
665
798
843
880
898
-17%

To ensure clear and open communications between the public and the Plano Police Department, PSU provides a web-based format for members of the community to voice compliments and complaints regarding police services and personnel. Additional information regarding employment opportunities, requirements to become a Police Officer, and information on the Civil Service Test is also available on this site.