Professional Standards Unit

Responsibilities & Services


The Professional Standards Unit (PSU) consists of one Sergeant, four Investigators, one Background Assistant Coordinator, one Records Assistant, and one Senior Administrative Assistant. The unit is responsible for the administration of the internal affairs investigative process and screening applicants for employment positions within the department. Additionally, the unit monitors the process by which uses of force and pursuits are reviewed, monitors traffic stop data gathered pursuant to statutes banning racial profiling, and other assignments as directed by the Office of the Chief of Police.

The purpose of PSU is to conduct thorough and objective administrative investigations, to select quality applicants for employment with the Department, protect the public from employee misconduct, protect employees from false allegations of misconduct, and to identify faulty policies and procedures that might otherwise go undetected.

Results


In 2016, the unit processed:

• 14 administrative inquiries (AI)
• 20 pursuit reviews (PR)
• 54 instances of summary discipline (SD) levied by supervisors
• 166 use of force reviews (FR)
• 124 internal affairs complaints (IA)
• 168 risk management reports involving fleet crashes (MVC), lost/damaged property (LDP), and personal injuries (PI)
• 118 citizen issues (CI)

The table below depicts trends in administrative issues for a five-year period.

Administrative Issues Five Year Trend & Percent Change
 Incident Type
 Total 2016
Total 2015  Total 2014  Total 2013
Total 2012
Percentage Change
Compared to 2015

Administrative Inquiry 14  23  11  21
14 -39%
Internal Affairs Complaint 124  116  109  152  144 +7%
Citizen Issue Tracking 118  160  260  241
262 -26%
Other City Employee 2 +200%
Summary Discipline 54  62  62  50  61 -13%
Use of Force 165  222  178  207  182 -26%
Vehicle Pursuit 20  35  14  13  19 -43%
Vehicle Accident  51 49  61  57  73 +4%
Lost/Damaged Property  56 39  54  45
44 +44%
Personal Injury Tracking  61 92  92  92
97 -34%
Total  665 798  843  880  898 -17%

To ensure clear and open communications between the public and the Plano Police Department, PSU provides a web-based format for members of the community to voice compliments and complaints regarding police services and personnel. Additional information regarding employment opportunities, requirements to become a Police Officer, and information on the Civil Service Test is also available on this site.