Open Records Requests

Incident / Fire Reports, Medical Records, Ambulance Billing
Certain types of information are available from Plano Fire-Rescue under the Texas Open Records Act. Open Records requests must be submitted in writing. Requests are not accepted by telephone.

Requests submitted in writing should be mailed to:
Plano Fire Administration
Open Records 
P.O. Box 860358 
Plano, TX 75086-0358

Fax / Email
Submit a request via fax at 972-461-6828 or submit a request via email.

In Person
All Medical Requests must be submitted in person with a valid drivers license. To submit a request in person, please visit us at:
Fire Administration
1901 Avenue K
Plano, TX 75074

Environmental Site Assessments or Inspection Violation Requests
Contact Billie Clayton by email in the Fire Marshal’s Office.