Property Standards Substandard Structure Districts Map

Property Standards Rental Inspection Districts Map

Register a Complaint

There are several ways you may register a complaint with our department.

Online - The citizen service request system is an online data base that will log your complaint with the department. The complaint is then processed accordingly. Click here to begin.

Phone - Call (972) 941-7124 to connect to our specially trained customer service representatives who are ready to help you with your requests.

E-Mail - All e-mail complaints should be forwarded to Administrative Assistant staff at psdsupport@plano.gov. The e-mail should include the address of the property in question and a brief description of the concern or type of violation. Please note if you would like feedback in reference to the matter.

Walk Ins & Mail - You may also register your complaint by simply walking into our downtown location and speaking with a representative of our department or by sending mail to the following address:

Walk-In: 

Plano Municipal Center 1520 Ave. K, Suite 200 Plano, TX 75074	Joint Use Facility 7501A Independence Pkwy Plano, TX 75025