There is no greater form of recognition for a Telecommunicator than to receive a compliment from someone whose life they have touched and made better.

As a means of maintaining Plano’s Public Safety Communications services committed level of exceptional performance and community relations, we:

• Encourage citizen's recommendation for improvements in our service delivery
• Welcome the commendations of Public Safety Communications personnel who admirably perform their duties
• Encourage commendations and/or questions about our center's performance or actions of its members and employees.

Commendations can consist of any form of recognition; from a citizen's letter to an award. Commendations should describe the events or incident, date and approximate time, and the telecommunicator’s name if known. The Communications Manager will ensure the commendation is presented to the employee in the presence of his or her supervisor and peers and a copy of the commendation will be placed in the employee's personnel file.

If you would like to commend a Public Safety Communications employee you may register your commendation in one of the following ways:

• You may use our online feedback form . Once submitted, this form will go directly to the Communications Manager.
• You may email the Communications Manager directly at tammyk@plano.gov .
  

You may choose to make your commendation in writing by mailing it to:

City of Plano, Public Safety Communications
Attn: Tammy Kennedy, Communications Manager
1520 Avenue K, Suite 010
Plano, Texas 75074

(972) 941-7930 Main number (NON EMERGENCY)