Activity in the Plano Public Safety Communications Department can vary widely.  At times the Center is quiet, with an almost eerie silence.  However, more often than not, the Center is a beehive of activity; a controlled chaos, of phones ringing, printers printing, dispatchers and calltakers talking, and emergency alarms sounding.  Through even the busiest times, Communications Specialists process a steady stream of calls and requests for police/fire services.  Here are some interesting statistics about the volume of calls processed.

CURRENT YEAR - 2006-2007 9-1-1 Calls Received:  164,733 Wireless Calls Received: 122,747 Non-Emergency Calls Received:  232,176 Police / Fire / EMS Calls Dispatched:  250,005