Utilities acts as a liaison for citizens with service issues that arise from poor customer service and/or workmanship by electric, gas, telephone, and cable TV utilities.

Utilities with franchises include:  Oncor Electric Delivery, Atmos Energy, CoServ Electric, CoServ Gas, Time Warner Cable, Verizon FiOS, and AT&T U-Verse.

        

        

        

        

Contact/Feedback:

Nancy Rodriguez
Franchised Utilities, Suite 120
PO Box 861990
Plano, TX  75086-1990

Phone:   972-941-7510
Fax:       972-461-9332

nancyr@plano.gov