In the ONCOR Electric Delivery distribution territory, you should call the emergency number listed on your electric bill.
In the CoServ service area, you can call 940-321-7800.
During extreme weather situations, please report your outage to your electric delivery service as noted above. The City of Plano cannot report your electrical outage. As soon as it is safe, crews and contractors will begin to repair and re-energize damaged power lines.