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The Plano Animal Shelter is located at 4028 W. Plano Parkway Plano, TX 75093
Animal Services Field Hours are Monday - Friday 8:00 am - 7:00 pm Saturday - Sunday 8:00 am - 5:00 pm Only emergency calls will be run after normal field hours
Animal Shelter Hours are Monday - Friday 9:00 am - 6:00 pm Saturday - Sunday 10:00 am - 4:00 pm ANIMAL VISITS END 15 MINUTES PRIOR TO CLOSING
To file a complaint or request service, please call (972) 769-4360 to speak with an Animal Services Officer. If an Animal Services Officer is not available, please leave a voicemail and your call will be returned as soon as possible.
To file an Animal Services complaint, you will need to provide the exact physical address of the complaint, description of the animal (if known), the animal owner’s address (if known) and the nature of the complaint
The Adoption Information page lists most of the pets available for adoption at the Animal Shelter. If you are interested in adopting a pet, please visit the shelter anytime during our regular hours.
No. The Animal Shelter cannot hold animals for potential adopters and all adoptions are done on a first come, first serve basis.
If you have lost a pet, come to the Animal Shelter to make a lost pet report. It is the owner's responsibility to visit the shelter and reclaim any lost pet prior to the expiration of the animal’s hold period at the shelter.
All found animals must be reported to Animal Services. Finders can bring the animal to the shelter anytime during regular shelter hours or they can request that an Animal Services Officer pick the animal up from their residence. If you are willing to care for the animal until the owner can be located, please let the Animal Shelter know when you report the found animal.
Be advised that after five (5) days, you are considered the owner of said found animal and will be responsible for abiding by all City Ordinances and State Laws, including rabies vaccination and city license requirements. For more information, visit our Missing or Found Pets page
Plano residents can bring their pets to the animal shelter anytime during the following hours: Tuesday - Friday 9:00 am - 6:00 pm All animals that are surrendered by their owner immediately become the property of the City of Plano.
While euthanasia is always a last resort, Plano Animal Services can never guarantee adoption for any animal that is surrendered to us. We request that animals only be brought to us when no other housing options are available. For more information about surrendering pets, including fees and other requirements, visit the Pet Redemption or Surrender page on the City of Plano's website.
Plano residents can bring their pets to the shelter for euthanasia anytime during our regular shelter hours. We do not provide this service on Saturdays or Sundays unless special circumstances require it.
When surrendering a pet to be put to sleep, the owner must sign an a euthanasia request form and pay a $25.00 fee to perform the service. We request that residents bring their animal to the shelter but exceptions can be made for elderly and/or handicapped residents or special circumstances.
All euthanasia is performed by lethal injection and the remains are then cremated. Owners may not be present when the euthanasia is performed and no private cremations are offered. If the owner wants a private cremation or for remains to be returned to them, they must make arrangements with one of the local private crematories and let the Animal Shelter know which company will be coming to pick the remains up at the time the animal is brought to the shelter. More information, as well as links to companies who provide private cremations, can be found on our Euthanasia & Cremation Services page.
If you have adopted your pet from the Plano Animal Shelter, the veterinarian on contract is providing rabies vaccinations on Tuesdays and Thursdays. We are not able to offer this service to the public. Please call (972) 769-4360 to schedule your vaccination. For low cost vaccination and sterilization services available to all pet owners, please visit our low cost services page. You do not have to adopt the animal from our shelter or even be a Plano resident to take advantage of these services.
Urban wildlife disturbances range from coyotes to bobcats, raccoons, opossums, squirrels, snakes, etc. Please visit our Urban Wildlife webpage to get specifics on the nuisances in your neighborhood or visit www.dfwwildlife.org
Sightings of coyotes and bobcats are quite common in Plano and throughout the Dallas-Fort Worth Metroplex. A sighting of a healthy coyote/bobcat does not constitute a threat to people and as long as their behavior is apparently normal, there is no reason for an Animal Services Officer to respond. For more information, visit www.dfwwildlife.org.
To keep property and pets safe from coyotes or bobcats in your neighborhood follow this simple advice from Jim Dunlap and Tammy Welch of Plano ISD's Living Materials Center: keep small dogs and cats inside at night, keep the covers secured on your trash receptacles, keep your dog and cat on a leash (as required by city ordinance), report the coyote or bobcat sighting to the DFW Wildlife Coalition (972-234-9453). It is also helpful to consider that these animals were in this area first.
To prevent damage to belongings or pets by bobcats or coyotes located in your neighborhood, do not feed your pets on the back porch or leave food out overnight, do not walk your small dog in wooded areas, do not approach, chase, make noises at, throw rocks at or otherwise taunt a coyote or bobcat, do not approach any wild animal that appears trapped, injured, or sick. Do not ever try to touch a coyote, bobcat, or any other wild animal.
If you see a sick or injured coyote or bobcat in your area, contact Animal Services immediately at (972) 769-4360
Many times, when an abandoned baby animal is found, they are not "orphans" at all. They may be either already old enough to be on their own or are still being cared for by parents who purposely stay away to prevent attracting predators. The best thing to do is to call the DFW Wildlife Coalition at (972) 234-WILD (9453) or visit www.dfwwildlife.org for more information.
Chickens are allowed on properties zoned “Agricultural” in Plano. Most residential properties do not meet the requirements to be designated “Agricultural.” Anyone interested in possessing chickens or other livestock should visit the Planning Department's page to see the requirements for properties to be designated “Agricultural” and view a comprehensive zoning map to determine their property's current zoning.
All animals, including wildlife, pose a threat to all other animals. Fights, diseases, and parasite transmission can all negatively affect a pet’s health or even result in death.
By following the following 2 rules, owners can protect their pets from being injured by wildlife. 1. Keep your pets at home! All pets, including cats, are required to be physically confined to their owner’s property at all times. This law greatly reduces the likelihood that a pet will come in contact with a wild animal. 2. Keep your pet's vaccines current! Preventative vaccines are available for many of the most common diseases that pets can get from wildlife and other at-large pets. Animal Services recommends that your pet be examined at least once a year by your veterinarian and that you always follow their advice regarding preventative vaccines and medications for common dog and cat diseases and parasites.
In a study published in the Wildlife Society Bulletin, free-roaming cats were more likely to be injured or killed by car collisions, diseases (mainly from other cats), fights with other at-large pets, poisons (antifreeze, rat bait, etc.), complications of uncontrolled breeding, or cruelty inflicted by humans than they were to be preyed upon by wildlife.
State law and city ordinance require all pets have a current rabies vaccination at all times and failure to meet this obligation could result in fines to the owner and/or impoundment of the animal. These vaccinations are an important part of keeping your pet healthy and is the first line of defense for your family against certain diseases that are transmissible from animals to people.