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Residential Trash

Residential Trash

Collection Information
Cart Placement Criteria
Holiday Schedule
Do It Yourself Disposal

Collection Information

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Interactive Collection Schedule Mapow.

Cart Placement Criteria

Cart placement is vital to our collection service. Please adhere to the following guidelines so we may service your cart safely and efficiently.

Place carts at collection point by 7 a.m. on your collection day with wheels facing the garage and the lid opening toward the alley.
Allow a MINIMUM of 2 feet of space between your cart and fence and any other object, which may increase damage risk (i.e., gas meter, mailbox, cable box, parked vehicle and landscape waste piles/bags).

Blocking Access to Carts

According to the City of Plano Ordinance, it is unlawful to stop, stand, or park a vehicle or trailer on public or private property preventing access to solid waste or recycling collection carts by a collection truck attempting to service carts.

Holiday Schedule

City-observed Holidays

Environmental Waste Services observes the following holidays:

2019 Schedule:

New Year's Day - Tuesday, January 1

Martin Luther King Day - Monday, January 21

Memorial Day - Monday, May 27

Independence Day – Thursday, July 4

Labor Day - Monday, September 2

Thanksgiving Holiday - Thursday, November 28

Thanksgiving Holiday - Friday, November 29 (city offices closed; collections will occur)

Winter Holiday - Tuesday, December 24 (city offices closed; collections will occur)

Christmas Holiday – Wednesday, December 25

Collections following city-observed holidays will be picked up one day later than the regular collection. For example, if normal collection day is Monday, collection day will slide to Tuesday.

Please check local newspapers or other city publications for occasional variances to the holiday collection policy. If you have any questions, call EWS Customer Service at 972-769-4150.

Excess Holiday Trash

Most households generate extra trash around the holidays. For this reason, we will collect additional trash placed in plastic bags outside of your cart. This excess trash will only be picked up during the week following the holiday.

Do It Yourself Disposal

Residential Disposal at North Texas Municipal Water District Transfer Stations

Do-it-yourself disposal is available to all Plano residential Environmental Waste Services customers at the North Texas Municipal Water District (NTMWD) transfer stations and regional disposal facility. View General Location Map Opens a New Window.

Locations are as follows:

Custer Transfer Station
9901 Custer Road (Ridgeview, south of 121)
Plano, TX 75025
Phone: 972-727-6341
Hours: Monday - Saturday, 8 a.m. - 4:30 p.m.
*White goods not accepted at this location

Lookout Transfer Station
1601 E Lookout Drive
Richardson, TX 75082
Phone: 972-234-3247
Hours: Monday - Saturday, 8 a.m. - 4:30 p.m.

Parkway Transfer Station
4030 W Plano Parkway(behind Animal Shelter)
Plano, TX 75093
Phone: 972-596-8709
Hours: Monday - Saturday, 8 a.m. - 4:30 p.m.

121 Regional Disposal Facility
3820 Sam Rayburn Highway(Highway 121 N)
Melissa, TX 75454
Phone: 972-442-5405
Hours: Monday - Friday, 8 a.m. - 5 p.m.
Saturday, 8 a.m. - 3 p.m.

Drop Off

Plano residents MUST take their current City of Plano utility bill that reflects garbage services and a current Texas driver's license with corresponding address for proof of residency. Loads must arrive in a passenger vehicle or pick-up truck. Trailers of any size are also acceptable, as long as they are towed behind a passenger vehicle or pick-up truck. Note: Stake bed trucks and box trucks are not acceptable.

Residents are allowed two drop-offs per monthly utility bill cycles. Residents needing to dispose of materials exceeding their two residential drop-offs per monthly utility billing cycle have the following options:

Deliver the materials to the NTMWD 121 RDF and pay the established per ton fee by cash or check
Place the materials out in a manageable pile to be collected on their assigned once a month Bulky Waste Collection day.
Schedule a Special Paid Collection through Environmental Waste Services Customer Service by calling 972-769-4150.

Accepted Items for Disposal

Bicycles
Carpet and carpet pads
Grills (no propane tanks)
Food waste
Furniture
Lawn mowers (with gasoline and oil removed)

Outdoor furniture
Packing Material
Rolled rugs
Stained/painted wood or fence panels
Tile

Accepted Items for Recycling

White goods (air conditioners, refrigerators, water heaters, washers and dryers) (*Not accepted at Custer Transfer Station)
Used motor oil (maximum of gallons per visit)
Used oil filters

Whole passenger vehicle tires (maximum of 4 per visit)
Brush and yard trimmings are recycled at the Custer Transfer Station ONLY. (Material taken to other locations will be landfilled and not recycled.)

Unacceptable Waste

Bricks**
Concrete**
Shingles**
Soil, Dirt, Sod**
Rocks**
Contractor waste* generated at a residence or business and delivered by the contractor exclusively. Contractors may dispose of their waste at the 121 Regional Disposal Facility upon paying the posted gate rate.
Household hazardous waste and chemicals (paint, pool chemicals, fertilizers, etc.) Residents may Request Household Chemical Collection Opens a New Window. for these items.

* Contractor waste is referred to as construction-related materials derived from remodel, expansion and/or other residential construction projects (countertops, cabinets, sinks, toilets, drywall/sheetrock, etc.)
** Residents may dispose of these wastes as part of the free residential waste drop-off provided they make up 10% or less of the total amount by volume being disposed. NOTE: All loads taken to 121 Regional Disposal Facility must be tarped without exceptions!