Professional Standards Unit

Responsibilities & Services

The Professional Standards Unit (PSU) consists of one Sergeant, four Investigators, one Background Assistant Coordinator, one Records Assistant, and one Senior Administrative Assistant. The unit is responsible for the administration of the internal affairs investigative process and screening applicants for employment positions within the department. Additionally, the unit monitors the process by which uses of force and pursuits are reviewed, monitors traffic stop data gathered pursuant to statutes banning racial profiling, and other assignments as directed by the Office of the Chief of Police.

The purpose of PSU is to conduct thorough and objective administrative investigations, to select quality applicants for employment with the Department, protect the public from employee misconduct, protect employees from false allegations of misconduct, and to identify faulty policies and procedures that might otherwise go undetected.

Results

In 2019, the unit processed:

  • 10 administrative inquiries (AI)
  • 37 pursuit reviews (PR)
  • 62 instances of summary discipline levied by supervisors
  • 86 use of force reviews (FR)
  • 117 show of force reviews (SF)
  • 111 internal affairs complaints (IA)
  • 169 risk management reports involving fleet crashes (MVC), lost/damaged property (LDP), and personal injuries (PI)
  • 108 citizen issues (CI)

The table below depicts trends in administrative issues for a five-year period.

Administrative Issues Five Year Trend and Percent Change
Incident Type

Total
2019
Total
2018
Total
2017
Total
2016
Total
2015
Percentage Change
 Compared to 2018

Administrative Inquiry
10
191414
23
-47%
Internal Affairs Complaint
111100108124
116
11%
Citizen Issue Tracking
10881161118
160
33%
Other City Employee
2202
0
0%
Summary Discipline
62696254
62
-10%
Use of Force
86209215165
222
-58%
Show of Force117NANANANA0%
Vehicle Pursuit
37212520
35
76%
Vehicle Accident
42465451
49
-8%
Lost/Damaged Property
61666956
39
-7%
Personal Injury Tracking
66959061
92
-30%
Total
702708798665
798
-0.84%

To ensure clear and open communications between the public and the Plano Police Department, PSU provides a web-based format for members of the community to voice compliments and complaints regarding police services and personnel. Additional information regarding employment opportunities, requirements to become a Police Officer and information on the Civil Service Test is also available on this site.